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Services

Do you offer gift wrapping?

Yes! You will be able to add a gift-wrapping option when you click ‘Review Bag’ after adding the items you want to order to your bag, you will also have an option to add a gift message. The gift-wrapped order will be packed in our signature black box

How do I use a promotional code?

Once you've reached the Checkout stage, enter your promotional code into the 'Discount Code' box, enter the correct code and click 'Continue'. If the code is valid, your discount will be applied. Return to the basket to complete your order or continu

What should I do if I've forgotten to use my promotional code?

Unfortunately, we are unable to manually enter discounts after the order has been completed. But, if you’re quick, you may be able to use your code on your next order (subject to terms).

Do you offer refunds or exchanges?

Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. *Please note that monogrammed products are not eligible.

Monogramming

We are excited to offer a personalised monogramming service on a selection of our nightwear products. While browsing, look for the 'personalise' badge on nightwear products. This indicates that the item is available for monogramming. Please pay extra