If you need to return any part of your order, you have 28 days from receipt of the parcel to do so. To arrange your return, simply visit our Returns Portal and log in with your order number and email address (your order number can be found in your co

If you need to return any part of your order, you have 28 days from receipt of the parcel to do so.To arrange your return, simply visit our&#xA0;<a href="https://bluebella.loopreturns.com/#/" target="_blank" rel="noopener noreferrer">Returns Portal</a>&#xA0;and log in with your order number and email address (your order number can be found in your confirmation email).&#xA0;Select the items you wish to return, indicate the reason, and follow the on-screen instructions.Please package your items securely in the original packaging, include the updated delivery note, and follow the return instructions provided.If you would prefer not to use our online portal, you may return your order independently to the following address:Bluebella Torque Wortley Moor Road Leeds LS12 4JH United KingdomBefore sending your return, please ensure that:<ul data-start="958" data-end="1366"><li data-start="958" data-end="1052" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif;">Your order number is clearly included inside the parcel, so we can process it efficiently.</li><li data-start="1053" data-end="1165" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif;">A tracked shipping service is used, as we cannot accept responsibility for items lost or damaged in transit.</li><li data-start="1166" data-end="1283" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif;">Items are returned in their original condition (unworn, with tags attached) and within the 28-day window.</li><li data-start="1284" data-end="1366" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif;">You retain proof of postage until your refund has been successfully processed.</li></ul>At this time, we do not offer exchanges. If you require a different size, style, or product, we recommend returning your order for a full refund and placing a new order. Please note that shipping costs are non-refundable.For any questions regarding your return, please contact our Customer Care Team at <a data-start="1679" data-end="1705" rel="noopener">customercare@bluebella.com</a>, who will be happy to assist.

Returning Your Order

We’re happy to accept returns for items in their original condition - unworn and with all tags attached. Returns should be made within 28 days of receipt. Once your return arrives at our warehouse, please allow 4-14 working days for it to be processe

We&#x2019;re happy to accept returns for items in their original condition - unworn and with all tags attached. Returns should be made within 28 days of receipt.Once your return arrives at our warehouse, please allow 4-14 working days for it to be processed. You&#x2019;ll receive email updates throughout, so you can track the progress of your return at any time.If your refund has not been received after this timeframe, please contact our Customer Care Team, who will be more than happy to assist you.

How to Track Your Return

Shipping costs are generally non-refundable, except in the rare cases where an order is cancelled prior to dispatch or if a significant delivery issue occurs. In these instances, please contact our Customer Care Team who will be able to assist you.

Shipping costs are generally non-refundable, except in the rare cases where an order is cancelled prior to dispatch or if a significant delivery issue occurs.In these instances, please contact our Customer Care Team who will be able to assist you.&#xA0;

Returns and Refunds

Returning Your Order

How to Track Your Return

Do You Refund Shipping Costs?