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Returns and Refunds

How do I make a return?

Thank you for shopping with us! If you need to return any part of your order, you have 28 days from the receipt of the parcel to do so. If you would prefer not to use our online returns portal, you’re welcome to return your order independently to the

How long does it take to process my return?

We aim to process your return and refund for you as quickly as possible, but it may take up to 14 working days for your refund to be processed after returning the item(s) to our warehouse. If you have not been refunded after 14 working days of return

Postage Refund

As per our refund policy, shipping costs are non-refundable, unless the item is returned within 14 days of receipt due to a fault or error on our part. Please note, this applies only to standard shipping charges, and does not include any additional d

What if I've received an incorrect or damaged product?

If your item is incorrect or faulty, please contact [email protected] within 14 days of the receipt of the parcel to obtain a refund. Please do not post any faulty or incorrect items back to us before our customer care team has advised you.