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Shipping FAQs

What is your shipping policy?

SERVICE. DELIVERED. COST. FREE IF YOU SPEND. Standard delivery. 3-4 working days. £3.95. £50. Next Day delivery*. Next working day. £5.95. n/a. *Please note that during busy periods like Sale we are not able to offer next day delivery. *. SERVICE. DE

What is your international shipping policy?

For deliveries to France, Germany, Italy and Rest of European Union please visit the dedicated websites: bluebella.fr, bluebella.de, bluebella.it or bluebella.eu. Gibraltar, Liechtenstein, Monaco. SERVICE. DELIVERED. COST. FREE IF YOU SPEND. Standard

Where do you deliver to?

Our UK delivery service includes England, Scotland, Northern Ireland and Wales, including the Isle of Wight and the Highlands and Islands of Scotland. We delivery separately to the Channel Islands, the Isle of Man and Ireland. We also deliver worldwi

What do I do if my parcel hasn't arrived?

You can find your estimated delivery date in your original Order Confirmation Email. Once your order has been shipped, you’ll receive a Shipping Confirmation Email with a tracking link. Please note that tracking information may take 12–24 hours to up

Can you deliver to a different address than my billing address?

Yes! You can have your parcel delivered to another address. If you choose to have your parcel delivered to you at work, always make sure to put the name of the company or organisation in the address field, as well as the contact name to ensure your p

Do you offer a local collect service?

At present, we do not offer 'Local Collect' as a delivery service. We do give the option at checkout for you to have your order delivered to another address, such as a work address or a friend's house. For more information on our delivery services, p

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

Do you offer express shipping?

We offer express shipping to eligible shipping destinations. Orders must be placed before 12PM GMT (11:30 PM GMT for international orders) cut-off period, if placed after this time, it will be processed and shipped the following working day from Mond