We accept the following payment cards: Visa (including Visa Debit), Maestro and MasterCard. We also accept Klarna, PayPal, Apple Pay, Google Pay and Amazon payments. Find out more here. *Please note that when paying by debit or credit card we current
Orders can only be cancelled before they have been dispatched. If your order has already been shipped, please refer to below for further instructions. If you do not wish to receive the parcel, this can simply be refused upon delivery and the courier
Once your order has been placed, we’re unable to make changes to the items within your order. However, if it hasn’t yet been dispatched, our Customer Care Team will do their best to cancel it so you can place a new order with the altered items. Pleas
We are sorry to hear that you have an item missing from your order!. Please contact our Customer Care Team with your order number and a picture of everything you have received (including the packaging) and they will be able to raise an investigation
If your item is incorrect or faulty, please contact [email protected] within 14 days of receiving your parcel. Please do not return any faulty or incorrect items before receiving guidance from our Customer Care Team. Faulty items will only b
We are sorry to hear that you are experiencing a problem placing an order. Have you tried clearing your cache, using a different device, or browser? We find that this usually fixes the problem. If you are still having trouble please contact our Custo
If a payment has been taken but you have not received an order confirmation email or the order itself, please contact our Customer Care Team. They will be able to investigate the matter and provide further assistance.